We're Here to Help

Support Center

Have a question or need assistance? Our support team is ready to help with verification, orders, payments, and more.

Avg. Response

< 24 hrs

Resolution Rate

98%

Support Days

6 Days/Week

Email

Email Support

admin@rakshasetu.com

Typically responded to within 24–48 business hours.

Send Email
Phone

Phone Support

+91 92222 44007

Available Mon–Sat, 10:00 AM – 6:00 PM IST.

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Office

Registered Office

Bhayander West, Thane – 401101

1st Floor, Ganesh Bhavan, Opp. Salasar Tower Fatak, Bhayander West, Maharashtra.

How Can We Help?

Select the topic that best matches your query.

RS ID & Verification

Verification

Issues with RS ID issuance, verification status, or document submissions.

Orders & Delivery

Orders

Track orders, report delivery delays, or resolve shipping concerns.

Payments & Refunds

Payments

Failed transactions, refund status, or payment-related disputes.

Account & Policies

Account

Account suspension, policy queries, or general platform guidance.

Business Hours

When our support team is available.

Operating Hours (IST)
Monday – Friday
10:00 AM – 6:00 PM IST
Saturday
10:00 AM – 2:00 PM IST
Sunday & Public Holidays
Closed

Emails outside business hours are answered on the next working day.

Send Us a Message

Fill in the details and our team will get back to you within 24–48 business hours.

We read every message personally

Response within 24–48 business hours

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